IT Hotdesk is pleased to announce that it has been awarded ISO 9001:2008 Quality Assurance Certification.
ISO 9001 refers to a set of quality standards published by the international organisation for standardisation, promoting organisational commitment to meet the needs of customers.
The standards stipulate that quality management systems are in place and ensure that organisations work towards measurable objectives effectively, with regular auditing and evaluations to ensure these are maintained consistently.
Gordon Christie, Managing Director of IT Hotdesk commented “Gaining the ISO 9001 accreditation has been an ambition of the company for some time. It forms in our business growth plan and clearly demonstrates that we are determined to continually improve. It also further enhances our procedures that allow us to deliver a quality and superior customer service experience to our customers.”
“IT Hotdesk have shown great commitment to the process and shown that quality management & investment in training is high on their agenda.” commented Simon Parker the Assessor for the ISO Standards.
IT Hotdesk partners with the most respected brand names in the IT industry, such as Microsoft, Cisco Systems, Trend Micro and Citrix, to bring together high quality, complementary IT products and services.
Based in Westhill, 23 Abercrombie Court, Arnhall Business Park, IT Hotdesk provide IT management and support to companies based in the UK and Internationally. More information can be found at www.ithotdesk.com, by emailing firstname.lastname@example.org or calling 01224 511617.