Empowering today’s educators

Due to the nature of the education sector, the requirement for a modern and robust IT system is crucial.

The sector faces new challenges that did not exist in the past. Now more than ever, universities need to embrace technological advances in order for them to continue to compete with other institutions and provide the highest quality service that they can.

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How we help your business

Managed services

Providing unlimited and all-inclusive detect and protect service for your company.

Managed cloud services

Manage your IT online with our on-demand, pay-as-you-go solutions. Hold everything from servers and storage to applications, analytics, and software, online, and in one place.


Equip your teams with the most efficient and reliable digital communication solutions available, and take your systems to the next level.

“In modern day academia, the need for dependable IT systems is essential. Educational institutes have a vast network of computers, laptops, tablets, mobile devices, and with this only increasing IT has never been so crucial to success in this sector.

To guarantee a smooth service, it is important that you have technical experts on hand for support. At IT Hotdesk we can tailor our service to suit your organisation’s needs.”

Gordon Christie
Managing Director

Sector challenges

Some of the challenges that clients working within the education sector face include:


Having the technology and support in place to support the needs of the students. The modern student needs to access educational platforms on the move, and for information and data about learning and workload to be available at the touch of a button.


As a modern university, it’s important for student staff and faculty to have the ability to collaborate with ease.


Having the ability to offer new, collaborative teaching and learning techniques to students who cannot attend lectures or live abroad.


In recent years, as more is available online, universities have found that students will complete a large proportion of their work off-campus. This has brought new challenges for the sector as organisations have to ensure that their data is secure and that they comply with the required regulations.


Having the capacity to handle the level of traffic visiting your website and received via email during the clearing period.

Secure, fast and reliable solutions

Projects delivered efficiently and effectively

Industry-leading systems and tools

Experts in strategy and implementation


Complete the form to download our education sector datasheet for more information.

A member of our team will be in touch to:

  • Provide you with more information about our IT services
  • Answer any questions you may have
  • Discuss your requirements, and provide advice or guidance