The service sector is crucial to the UK’s economy. With over 79% of the UK’s GDP stemming from services, the demand for a robust IT solution has never been higher.

As the service industry continues to grow and consumers become more demanding and are looking to engage with providers at a time and location, and on a platform that suits them. It is important that companies adapt to change and introduce new technology relevant to their business.

Adopting an online platform, such as Microsoft Teams, allows for companies around the world to host web calls and share information with ease.

How we help your business

Managed services

Providing unlimited and all-inclusive detect and protect service for your company.

Managed cloud services

Manage your IT online with our on-demand, pay-as-you-go solutions. Hold everything from servers and storage to applications, analytics, and software, online, and in one place.

Microsoft 365

Microsoft 365 is a complete solution that allows employees to work collaboratively and securely from anywhere. A combination of Office 365, Windows 10, and Enterprise Mobility + Security, the package allows for your firm to operate in a modern and secure workspace.

Cyber security

Our team of Cyber Security Specialists based in Aberdeen, Scotland can help you detect and mitigate security vulnerabilities, defend against security breaches and attacks, and train your team to continually enhance your protection.


Equip your teams with the most efficient and reliable digital communication solutions available, and take your systems to the next level.

Business continuity & disaster recovery

Our team of IT experts can help you and your business plan, prepare and protect your IT infrastructure before disaster strikes.

What other's are saying...

“We were “rescued” by IT Hotdesk over 18 months ago when we struggled for comprehensive and effective IT Support.

“IT Hotdesk quickly identified our cloud-based services and enhanced them by providing additional services to ensure we got the most effective solution to our IT requirements. Gordon, Donna, Stewart, and the team are accessible, friendly, and always on hand to provide support to any IT issue which may arise, including liaising with other 3rd parties IT-related providers, which we found extremely useful.”

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Sector challenges

Some of the challenges that clients working within the services industry face include:

Secure, flexible working

Providing the capabilities for all staff to work anywhere in the world, whilst ensuring that company data remains secure.


As a global industry, service companies need to be able to communicate quickly and cost-effectively. Adopting an online platform, such as Microsoft Teams, allows for companies around the world to host web calls and share information with ease.


In the services sector, a company’s intellectual property is key to its success, therefore it is critical that it’s protected at all costs.

24/7 service

It’s important in this fast-paced world that service companies have the infrastructure in place to allow customers to make instant purchases. As well as costing you time and money, downtime to your system can cause frustration for customers.

Over 10 years' experience

24/7 monitoring

Proactive advice and guidance

Solutions to meet all budgets

At IT Hotdesk we find that every client is different, therefore it’s important that they receive a service tailored to their requirements.

“We have worked with a vast range of business types and sizes over the years but one thing remains the same, our values.

“At IT Hotdesk, it’s our mission to deliver a quality service that is tailored to your business needs.”


Complete the form to download our services datasheet for more information.

A member of our team will be in touch to:

  • Provide you with more information about our IT services
  • Answer any questions you may have
  • Discuss your requirements, and provide advice or guidance