“I’m involved in onboarding all new clients at IT Hotdesk. We always endeavor to make sure everything is clearly explained and demonstrated to the teams we’re working with, and we work hard to ensure they fully understand what they’re getting from us, the steps we will be taking, and the level of service we can offer.
“People often think switching providers is stressful or risky, but it isn’t. We conduct our network assessment first to give us all the knowledge we need to enable our engineers to onboard our clients as efficiently as possible.”
Josh, Operations Team Leader