One of our engineers will visit your business, assess your network and chat with members of your team to get a feel for how they currently operate your systems, and how well they are working. This will allow us to:
As the risk report will detail exactly how many machines, users and servers your business has, we will use this information to provide you with an accurate quotation for managing your IT systems. This quotation will include:
If you are happy with the quote and choose to switch to IT Hotdesk, we would solve the issues identified before onboarding you. Our onboarding process is very straightforward:
Book a free consultation
Book a 30 minute Teams call with Gordon to discuss your IT needs.
Discuss your current IT challenges
Get specific advice and guidance for your business
Explore potential solutions and next steps
“I’ve been involved in onboarding all new clients at IT Hotdesk. We always endeavour to make sure everything is clearly explained and demonstrated to the teams we’re working with, and we work hard to ensure they fully understand what they’re getting from us, the steps we will be taking, and the level of service we can offer.
“People often think switching providers is stressful or risky, but it isn’t. We conduct our network assessment first to give us all the knowledge we need to enable our engineers to onboard our clients as efficiently as possible.”
Quick response times
Both proactive and reactive service
Dedicated point of contact who understands your business
Team of experts focused on efficient, reliable and effective solutions
If you are interested in learning more about switching your IT provider read our blog with Operations Manager Paul Finnie. Discussing the most frequently asked questions we get in relation to transitioning to a new IT company