Based in Westhill, Aberdeen, the IT Hotdesk team can help your business by providing IT support services that are specifically tailored to your needs.
We are working with companies of all sizes across Aberdeen to manage and enhance their IT infrastructure - from day-to-day support for full teams, to solving complex IT challenges and proactively providing recommendations to enhance operations.
Certified and experienced team
Tailored solutions for your business
Dedicated account manager in Aberdeen
The IT Hotdesk team can proactively manage your complete IT landscape, developing and delivering solutions that suit your company's specific needs:
Dedicated account manager based in Aberdeen
Network assessment and health check
Remote and on-site diagnostics and support
24/7 server and network monitoring
Identification of issues before they become problems
Ongoing maintenance, updates and patches
Regular identification of IT improvements
Direct contact with our skilled system engineers and technicians
Quarterly service reports
Book a free consultation
Book a 30 minute Teams call with Gordon to discuss your IT needs.
Discuss your current IT challenges
Get specific advice and guidance for your business
Explore potential solutions and next steps
Our goal is to ensure your IT enables your business to run efficiently and effectively. By outsourcing your IT to us, you'll have a dedicated team of engineers on-hand to quickly resolve issues, provide your team with useful and advice, and proactively review and monitor your IT systems to maximise performance and security. If required, we can have an on-site engineer come to your premises and physically deal with any issues that can't be dealt with remotely.
At IT Hotdesk, we pride ourselves on delivering excellent customer service and keeping our clients focused on what matters; their business operations and customers.
“The whole team has been so easy to talk to and they are very responsive. They’re all really good, flexible and their responses are really fast.
“One of the good things about IT Hotdesk is they don’t baffle our personnel with too much technology-speak. They are very good at putting things in simple terms, so we all understand.”
There are so many reasons why companies are choosing to outsource part or all of their IT, and even more when they opt for a local, Aberdeen-based company...
Ability to quickly visit your premises if required
Reduced operating costs and increased productivity
Rapid response and resolution of issues
Access to specialist skills and expertise
Increased cyber security resilience