Managed IT support in Aberdeen

Reliable and proactive support, maintenance and management of your IT infrastructure, delivered by an Aberdeen-based team for a fixed monthly cost

Based in Westhill, Aberdeen, the IT Hotdesk team can help your business by providing IT support services that are specifically tailored to your needs.

We are working with companies of all sizes across Aberdeen to manage and enhance their IT infrastructure - from day-to-day support for full teams, to solving complex IT challenges and proactively providing recommendations to enhance operations.

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Certified and experienced team

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Tailored solutions for your business

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Dedicated account manager in Aberdeen

How we can help

The IT Hotdesk team can proactively manage your complete IT landscape, developing and delivering solutions that suit your company's specific needs:

Dedicated account manager based in Aberdeen

Network assessment and health check

Remote and on-site diagnostics and support

24/7 server and network monitoring

Identification of issues before they become problems

Ongoing maintenance, updates and patches

Regular identification of IT improvements

Direct contact with our skilled system engineers and technicians

Quarterly service reports

Contract reviews

Book a free consultation

Book a 30 minute Teams call with Gordon to discuss your IT needs.

  • Discuss your current IT challenges

  • Get specific advice and guidance for your business

  • Explore potential solutions and next steps

Gordon Christie - MD
Gordon Christie
Managing Director
Schedule call
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Working with IT Hotdesk

Our goal is to ensure your IT enables your business to run efficiently and effectively. By outsourcing your IT to us, you'll have a dedicated team of engineers on-hand to quickly resolve issues, provide your team with useful and advice, and proactively review and monitor your IT systems to maximise performance and security. If required, we can have an on-site engineer come to your premises and physically deal with any issues that can't be dealt with remotely.

At IT Hotdesk, we pride ourselves on delivering excellent customer service and keeping our clients focused on what matters; their business operations and customers.

“The whole team has been so easy to talk to and they are very responsive. They’re all really good, flexible and their responses are really fast.

“One of the good things about IT Hotdesk is they don’t baffle our personnel with too much technology-speak. They are very good at putting things in simple terms, so we all understand.”

Heidi Philip
Services Manager, NRG Holdings, Aberdeen

The benefits of outsourcing your IT to a local company

There are so many reasons why companies are choosing to outsource part or all of their IT, and even more when they opt for a local, Aberdeen-based company...

Ability to quickly visit your premises if required

Reduced operating costs and increased productivity

Rapid response and resolution of issues

Access to specialist skills and expertise

Increased cyber security resilience

Increased uptime

Speak to an IT expert in Aberdeen

Get in touch with our team of experts. They'll be able to:

  • Provide you with more information about our IT services

  • Answer any questions you may have

  • Discuss your requirements, and provide advice or guidance