The service sector is crucial to the UK’s economy. With over 79% of the UK’s GDP stemming from services, the demand for a robust IT solution has never been higher.

Sector challenges

Some of the challenges that clients working within the services industry face include:

Secure, flexible working: Providing the capabilities for all staff to work anywhere in the world, whilst ensuring that company data remains secure.

Communication: As a global industry, service companies need to be able to communicate quickly and cost-effectively. Adopting an online platform, such as Microsoft Teams, allows for companies around the world to host web calls and share information with ease.

Cybersecurity: In the services sector, a company’s intellectual property is key to its success, therefore it is critical that it’s protected at all costs.

24/7 service: It’s important in this fast-paced world that service companies have the infrastructure in place to allow customers to make instant purchases. As well as costing you time and money, downtime to your system can cause frustration for customers.

How we help your business

Microsoft 365:
Microsoft 365 is a complete solution that allows employees to work collaboratively and securely from anywhere.

A combination of Office 365, Windows 10, and Enterprise Mobility + Security, the package allows your firm to operate in a modern and secure workspace.

Managed cloud service:
Manage your IT online with our on-demand, pay-as-you-go solutions. Hold everything from servers and storage to applications, analytics, and software, online, and in one place.

Cybersecurity services:
Providing an unlimited and all-inclusive detect and protect service for your company.

Managed services:
Outsourcing your IT allows you to focus on your business, while our team of technology experts continually monitor, maintain, and improve your technology infrastructure.
“We were “rescued” by IT Hotdesk over 18 months ago when we struggled for comprehensive and effective IT Support.

“IT Hotdesk quickly identified our cloud-based services and enhanced them by providing additional services to ensure we got the most effective solution to our IT requirements. Gordon, Donna, Stewart, and the team are accessible, friendly, and always on hand to provide support to any IT issue which may arise, including liaising with other 3rd parties IT-related providers, which we found extremely useful.”

- Jenni Milne, Operations Manager, Brander Oil & Gas recruitment

At IT Hotdesk we find that every client is different, therefore it’s important that they receive a service tailored to their requirements.

“We have worked with a vast range of business types and sizes over the years but one thing remains the same, our values.

“At IT Hotdesk, it’s our mission to deliver a quality service that is tailored to your business needs.” Gordon Christie, Managing Director.

- Gordon Christie, Managing Director, IT Hotdesk

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