Outsourced IT Support
Outsourced IT support is more than just picking up the phone; support is about quick, proficient service, knowledge and intelligence about your business with trained technicians that speak your language.
The Reality of IT
Is that things on occasion things don’t seem to work as expected. This results in users becoming frustrated and inefficient, so IT support is absolutely critical to underpinning your IT foundation.
Two Key Services
That IT Hotdesk provide are our Managed Services and Professional Services. Our Managed Services are designed for businesses that do not have internal IT capability and they rely on IT Hotdesk to proactively manage their complete IT systems. Our professional services offering is typically used by larger companies that have a specific technical requirement, usually a resource to assist or to completely manage a deployment or support of users.