Why Us
Your Proactive IT Business Partner
Enterprise-style solutions
Based in Aberdeen the Oil Capital of Europe, our philosophy & approach to managing IT systems makes us different from our peers. We provide businesses with a scope and level of service normally associated with large organisations. We achieve this by working closely with our clients and adopting proactive monitoring & auditing systems, gaining knowledge of your systems so we can see and stop problems before they hit your business, which in the turn saves both time and money.
Our experienced technical specialists work with you and your business to understand your needs and simply deliver superior IT services or solutions within your timeframe and often under budget.
We know that even in the best systems, problems will occur that can effect your business so our friendly Service Desk is committed to logging, taking ownership and tracking faults to resolution. In many cases our IT specialists will remotely control your workstation to see the problem as you see it to resolve the issue instantly.
We really do have the technical experience and are market leaders in the field of proactive IT to give your business a relaxed feel of complete confidence in your IT systems.
IT Hotdesk offers fixed price support which means your business is supported at all times with no hidden call out or support costs.
Who's at the helm?
IT Hotdesk was established by Managing Director Gordon Christie following a career as IT Manager (Eastern Hemisphere) for Noble Drilling, Scotland.
Gordon set up IT Hotdesk in response to market demand for an IT company that could offer a cost-effective solution to infrastructure management and IT support.
Based in Aberdeen, Scotland, IT Hotdesk provides IT management and support to companies working onshore and offshore in the UK and internationally.
For further information contact:
e: info@ithotdesk.com
t: +44 (0)1224 511611
