Proactive Management
At IT Hotdesk our service goes beyond IT support; we offer a comprehensive IT management service. IT Hotdesk will support your business by providing the management of your IT assets. Creating a framework around those assets based on monitoring, alerting, controlling and reporting allows us to manage your systems and provide informed advice to our customers.
Proactive Management
Why be proactive? Being proactive in managing your IT infrastructure minimises downtime. We prefer to manage a potential issue, rather that the issue managing us!
Essentially our proactive measures are based around a proven framework of monitoring your systems, identifying potential issues or unusual activity and reacting before it creates an issue. Our monitoring system securely watches your systems, alerting us immediately to possible issues. We acknowledge these issues and remediate and mitigate future recurring issues. We monitor issues like RAM usage, hard drive space and applications, providing you with monthly reports so we can forecast future requirements.
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For further information contact:
e: info@ithotdesk.com
t: +44 (0)1224 619200
