Desktop Support

Maintaining your desktop computer system can be a headache for the smallest of businesses, IT Hotdesk can take away the pain by ensuring that your Desktop environment is correctly setup and maintained. We have an operational framework to ensure that Critical Software updates are deployed plus Malware, Spyware & Virus definitions are deployed to your systems. Ultimately the framework lowers support calls saving you time and money.

Remote desktop IT support using secure remote control technology

Just two clicks and we have secure remote control of your desktop computer allowing us to help investigate and correct issues quickly for you. Troubleshooting, diagnostics, maintenance - remote access provides a quick route to external IT support with the minimum of disruption.

On-site IT support

Full on-site business IT incident support is available within the framework of our proactive service level agreements (SLA) or on an ad hoc basis for customers opting to receive engineer support on a reactive basis.

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For further information contact:
e: info@ithotdesk.com
t: +44 (0)1224 511611